Privacy policy
Effective October 8, 2026
Who we are
Contact Lilly Whitley, doing business as Bye to Bloat, at [email protected]. Mailing address: 422 West Riverside Drive, Suite 430, Austin, TX 78704, United States.
This policy covers the Bye to Bloat website, iPhone app and related coaching services.
Information we process
We process account information such as your name, email and sign-in identifiers. Information you choose to enter can include nutrition goals, body measurements, meal descriptions and photos, nutrition values, symptoms, water and progress logs, check-ins, appointments and messages. The Start Here form collects your name, email, selected goals and any answers you submit. Billing providers process payment details, invoices and subscription status. The app backend receives billing identifiers and membership status; Stripe hosts card entry.
How information is used and shared
We use information to operate and secure your account, save your entries, show your progress and membership, provide requested estimates and coaching, fulfill test orders and respond to inquiries. Your assigned coach can access relevant records, check-ins and messages to provide coaching. We use Supabase for authentication, databases and meal-photo storage, Cloudflare for the website, Stripe for web billing, and Apple for Apple sign-in and legacy Apple purchases.
When you request an AI meal estimate, the meal text or photo needed for that request is sent to OpenAI for processing. Estimates may be inaccurate; review them before use. Avoid including other people's faces or unnecessary personal information in meal photos. Provider handling is also governed by the applicable provider's terms and privacy policies. Information may also be disclosed when legally required or necessary to address fraud, security incidents or enforce legal rights.
Storage, retention and deletion
The website and app share an account and backend. Access controls restrict private client records and photos by account and coaching role. No service can guarantee perfect security. Information is maintained as needed to provide the service and address legal, accounting, security and dispute obligations. Confirmed account deletion removes the active account and associated app records and meal photos. Transaction records held by payment providers, infrastructure backups, security logs and records subject to legal retention can remain after deletion; they are not restored as an active account. Contact us about a specific record or retention request.
Your choices
You can edit account and tracking information in the app or website and control camera, photo and notification permissions in device settings. Request account deletion in the app under Profile → Account. Cancel legacy Apple subscriptions separately; deletion does not stop Apple billing. For access, correction, deletion, a copy of your information, or questions about privacy rights available where you live, contact [email protected]. We may need to verify account ownership to protect your information.
Changes and contact
We will update the effective date when this policy changes and provide any notice or consent required for material changes in how information is handled.
Contact Lilly Whitley, doing business as Bye to Bloat, at [email protected]. Mailing address: 422 West Riverside Drive, Suite 430, Austin, TX 78704, United States.