Account access
Use the same email or Apple sign-in method you used in the iPhone app. Your web account and app share the same data.
Go to sign inHere to help.
Find answers to common account, subscription, and coaching questions.
Billing and refunds
For Stripe billing, cancellation, invoice or refund help, email [email protected]. Include your account email and invoice reference. Do not send card numbers. Apple handles refunds for existing Apple purchases.
Open MembershipSubscriptions
Memberships paid through Stripe can be managed in the app under Profile → Membership or on the website under Membership. Personal is $89 per month with no minimum commitment; cancellation takes effect at the end of the paid month. Existing subscriptions originally purchased through Apple must be managed in your Apple Account settings.
Manage existing Apple subscriptionsCoaching
If you have coaching access, use Messages in the app or web client area to speak with your assigned coach about your plan and check-ins.
Open messagesDelete your account
In the iPhone app, open Profile, then Account and choose Delete account. Confirmed deletion immediately cancels Stripe memberships and ends remaining access, then removes your account and app records. It does not automatically issue a refund. A checkout already being prepared may require a short retry. Cancel any Apple subscription separately; it does not prevent deletion.